Corporate Values Are What Make Our Firm Successful
We live by what we believe at Kelly Melanson, Certified Management Accountant, and we believe that honesty and reliability are fundamental principles of doing business. We believe that to have long-term relationships with our staff, stakeholders and clients we have to be principled, open and truthful. That means if we make a mistake, we do not cover it up but correct it and face the consequences.
We believe in standards of excellence in all that we do. We win and retain clients by providing them with outstanding, personalized service that meet their special needs. To consistently meet these exceptional standards we need to actively practice continuous learning and improvement. Each member of our staff is dedicated and will always be up-to-date on the latest information and methods of our service areas. Unparalleled dedication to clients and to knowledge is our unique trademark.
We believe it is our responsibility to put our customers first and never lose sight of the fact that our clients are what really matters. The satisfaction and success of our clients are our number one goal.
Good communication is a two-way street. We make sure that we understand our clients’ needs through effective listening and communication skills. We understand that when our clients understand us, they know and see that we care about them. We exist for and because of our clients – we never lose sight of that fact.
We always ‘walk our talk’. Our actions punctuate our words. We believe in living the truth. It has never let us, or any of our clients, down -ever!
Kelly Melanson, CMA